Terms & conditions
These Terms & Conditions (“Terms”) explain how Flock works and the conditions for using the Service. By accessing or using Flock, you agree to the following Terms.
About Flock
Flock helps people discover communities, groups, clubs, and events by curating information that is publicly available online. We do not run, manage, or supervise these communities – we simply help people find them. Some features of Flock require a paid subscription, which is handled through Gumroad.
Membership and billing
Subscriptions, payments, upgrades, downgrades, and cancellations are processed through Gumroad. By subscribing, you agree to Gumroad’s terms of sale and billing.
Cancellation
You can cancel your subscription anytime through your Gumroad account. Your access will continue until the end of your current billing period.
Flock cannot cancel memberships or process refunds manually.
Curation standards
Flock curates communities based on internal criteria to ensure a positive and relevant experience for users. These criteria include things like:
- regular activity or events
- member participation
- shared interests or purpose
- a welcoming, safe environment
Flock has full discretion over which communities are included, updated, or removed – and submitting a community does not guarantee its inclusion.
Use of public information and listings
Flock displays information, images, descriptions, and event details that communities have already made publicly available on their websites or social profiles. All such content remains the property of the original owners. Flock does not publish private or restricted information.
Removal or update requests
If you run a community and would like your listing updated or removed, email georgia@humansforgood.co and we’ll make sure to take care of it within a reasonable timeframe.
User responsibilities and third-party interactions
Flock provides pathways to third-party communities that operate independently from us. We do not supervise their activities and are not responsible for:
- schedule or event changes
- cancellations
- organiser or participant behaviour
- community policies or safety practices
- the accuracy or timeliness of their information
Your interactions, participation, and experiences with any third-party community or organiser are entirely your responsibility.
Liability and disclaimer
Flock curates publicly available information to help people discover communities and events happening around them. While we do our best to feature active and welcoming communities, listings are not endorsements, and we cannot guarantee the safety, suitability, accuracy, or quality of any third-party community, organiser, or event.
Flock does not provide professional, legal, medical, safety, wellbeing, or mental health advice. All information is general in nature and should not be treated as guidance or assurance. Your participation in any third-party community or activity is entirely your choice.
Flock is not responsible for any changes, issues, interactions, or experiences that occur within external communities, and we are not liable for any loss, injury, or harm arising from your participation or reliance on information provided through the Service.
Affiliate program
Flock may offer an affiliate or referral program that allows users to earn commission for successful referrals. Affiliate payments are processed through Gumroad’s affiliate system. Flock may update, pause, or discontinue the affiliate program at any time.
Intellectual property and use of the service
All original content on Flock — including the design, layout, branding, writing, and curation — is owned by Flock and protected by intellectual property laws.
To protect the integrity of the platform, users may not:
- scrape or automate the extraction of Flock’s data
- republish, copy, or redistribute Flock’s listings or database
- impersonate Flock or misrepresent affiliation
- use Flock’s content or data to create or support competing services
Any unauthorised use may result in removal of access or further action.
Changes to the service or terms
Flock is always evolving. We may update the platform, modify features, or remove listings at any time. We may also update these Terms occasionally. Continued use of Flock means you accept the latest version.
Contact information
For support, listing updates, removal requests, or general enquiries, reach out to georgia@humansforgood.co
Privacy policy
This Privacy Policy explains how Flock (“we”, “us”, “our”) collects, uses, stores, and protects your personal information. By using Flock, you agree to the practices described here.
What information we collect
We only collect the information we need to run Flock and deliver the Service. This may include:
Information you provide directly
- Your name
- Email address
- Payment information (processed securely by Gumroad — we never see or store your card details)
- Any details you share when submitting a community or contacting us
Information collected automatically
When you use Flock, we may collect basic analytics such as:
- pages visited
- device type
- browser type
- general location (e.g., city-level analytics)
This helps us understand how people use the Service and improve it.
Community information
For community listings, we only collect what is already publicly available on your website or social media. We never scrape private or restricted content.
How we use your information
We use your information to:
- provide and maintain the Service
- process your membership through Gumroad
- send emails related to your membership (e.g., updates or confirmations)
- improve the content, performance, and usability of Flock
- manage community submissions or removal requests
- operate our affiliate and referral program
We do not sell your data, or share your personal information with advertisers.
How your information is stored
Your information is stored securely using trusted third-party tools such as Gumroad, email providers, and website hosting platforms. We take reasonable steps to protect your information from loss, misuse, unauthorised access, and disclosure.
Payments and third-party services
Payments, subscriptions, and billing are handled by Gumroad. Gumroad processes your payment information directly – Flock never sees or stores your credit card details. Other third-party tools we may use include:
- analytics services
- website hosting providers
- email delivery tools
These services may collect limited data as part of their operations.All third-party providers are expected to follow strong privacy and security standards.
Cookies and analytics
We may use cookies or similar technologies to:
- understand how people use Flock
- improve the website experience
- remember your preferences
You can disable cookies through your browser settings at any time.
Community listings and public information
Flock only uses information already made public by communities themselves. If you run a community and want your listing updated or removed, email georgia@humansforgood.co and we’ll action it promptly. We do not share personal data about community organisers unless you’ve given it to us directly.
Your rights (Australia)
You have the right to:
- access the personal information we hold about you
- correct inaccurate information
- request deletion of your information (where legally possible)
- opt out of emails or communication
- ask questions about how your data is handled
Children's privacy
Flock is not intended for children under 16.We do not knowingly collect personal information from minors.
Data retention
Flock is not intended for children under 16.We do not knowingly collect personal information from minors.
Sharing your information
We may share information only when necessary to operate the Service, such as with:
- Gumroad (billing)
- Email providers
- Hosting providers
- Analytics tools
We do not sell or trade your personal information. We may disclose information if required by law or to protect our rights.
Security
We take reasonable measures to protect your data. However, no system is completely secure. By using the Service, you acknowledge that data transmission over the internet carries inherent risks
Changes to this privacy policy
We may update this Privacy Policy occasionally.If we make changes, we’ll publish the updated version on our website. Your continued use of Flock means you accept the updated policy.
Contact information
If you have questions about this Privacy Policy or want to make a request regarding your data, please feel free to contact georgia@humansforgood.co
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